Shipping & Delivery Policy
Last Updated: September 21, 2026 • Entity: Md Rushd Al Amin (operating as vitamin2001.in)
Strictly Digital Delivery (No Physical Goods)
vitamin2001.in provides digital IT services, custom software engineering, and Software-as-a-Service (SaaS) platforms. No tangible or physical products are manufactured, stored, or shipped.
1. Mode of Delivery
All deliverables, software platforms, and services contracted with Md Rushd Al Amin (vitamin2001.in) are delivered purely via electronic and digital channels:
- SaaS Subdomain & Portal Provisioning: Instant or scheduled activation of your dedicated client subdomain (e.g.,
[your-org].vitamin2001.in) with administrative login credentials transmitted to your registered corporate email. - Digital Artifacts & Code Deliverables: Secure git repository access, code transfers, cloud environment deployment URLs, or download links for custom web applications.
- Electronic Documentation: Architecture specifications, API documentation, and user manuals delivered via secure email or authenticated client dashboard.
2. Delivery Timeframes & SLA
SaaS & Portal Subscriptions
Upon successful payment confirmation via our PayU gateway, account access and subdomain activation details are normally dispatched within 1 to 24 business hours.
Custom Web Application Projects
Custom software engineering projects are delivered incrementally based on milestone schedules defined in the mutually signed Statement of Work (SOW). Delivery dates are agreed prior to project kickoff.
3. Shipping Costs & Handling Charges
Because all services are provisioned digitally through cloud infrastructure, no shipping fees, courier charges, handling costs, or customs duties are ever levied on your purchase.
4. Confirmation of Delivery
Digital delivery is formally considered fulfilled when the access credentials, live deployment URL, or repository access has been transmitted to your provided email address. If you do not receive your delivery credentials within 24 hours of successful transaction processing, please check your spam folder or notify our support team immediately at contact@vitamin2001.in.
5. Return Policy for Digital Services
Given the digital and consumable nature of custom web software, physical returns and return pickups are logically not applicable.
If you encounter discrepancies, service interruptions, or unmet specifications, please consult our Refund Policy to review your eligibility for subscription cancellations and pro-rated refunds.
6. Support & Inquiries
Entity Name: Md Rushd Al Amin
Brand: vitamin2001.in
Address: 134/1 Abdus Samad Road, Berhampore, WB - 742101, India
Email: contact@vitamin2001.in
Merchant & Legal Contact Details
Legal Business Name:
Md Rushd Al Amin (Individual Proprietorship)
Trade Name / Brand:
vitamin2001.in
Business Category:
IT Services & Software Development
Registered Business Address:
134/1 Abdus Samad Road, Berhampore WB - 742101, India
Official Contact Email: